Nothing called me, I used the app and chose "forgot password" to reset because the app AND online weren't letting me log in. You sent me a link in email, not related tothis phishing scam... but your chatbot is useless and I can't seem to reach a human about this.
Downloaded new app but won't link my optimum card/pts so says to go to store. Problems with password although finally took after 3x. This change is going to be difficult for seniors in our rural area who are not online. Hope store staff have been well trained!
I used the same email to set up a PC Optimum account. When I use my PC Plus login and password to link to my PC Optimum it says it can’t verify my account. I tried calling yesterday but my call was cut off after 45 minutes. I really don’t want to go through that again. pic.twitter.com/PHoH2Pm5qY
@pc_optimum what am I supposed to do about this if I no longer have the physical card? What was the point of having a PC Plus app if I needed the card itself? I verified the account through the registered email, changed the password and still can't add the PC Plus account. pic.twitter.com/TfE32yZ42j
@pc_optimum My app randomly logged me out, won't let me log in, is showing an error, shows 0 points, wont recognize password.
Password works online, shows my points. What happened? How can I fix it, please.
@optimum (1/2) Your website is absolute garbage!!!! Every time I try to pay my bill online, your system forgets my password and I have to TRY and change it. I say try b/c your site never lets me change it until after at least 10 attempts. Now I won't let me change it at all.
.Is it time for everyone to stop shopping at @LoblawsON and affiliates? Again news of points being stolen from @pc_optimum which also means personal information. Tried to log in. Received email to change password. Got another error message. It's time for the truth Mr. Weston.
Really concerned about the security of the @pc_optimum iOS app. After changing my email address & password associated with account, the app remained logged in. It appears that a thief who initially gained access can keep access, even after password resets. @PCFinancial